Terms of Service

Welcome to Nexra Prints! By purchasing from our store or using our website, you agree to the following terms and conditions. Please read them carefully.

1. Overview

Nexra Prints is a proudly South African poster store. All our posters are made to order, designed in-house, and printed with quality and care. These terms govern your use of our website and services.

2. Orders & Fulfilment

  • All posters are printed on demand. Production usually begins within 1–2 working days of your order.
  • Orders cannot be cancelled or modified once printing has started, so please double-check your details before confirming.
  • Custom orders may take a bit longer and will follow timelines confirmed with you via email.

3. Pricing

  • All prices are listed in South African Rand (ZAR) and include VAT where applicable.
  • We reserve the right to change prices at any time. Changes will not affect orders already placed.

4. Shipping

  • Shipping is handled by our trusted print partner. We charge a flat rate of R125 within South Africa unless otherwise stated.
  • Delivery typically takes 2–4 working days from dispatch. These are estimates, not guarantees, especially during public holidays or load shedding chaos.
  • We’ll provide tracking details once your order is on its way.

5. Returns & Refunds

  • Since each poster is printed to order, we do not accept returns for change of mind.
  • If your order arrives damaged or incorrect, please use our Contact Form within 7 days of delivery and we’ll sort it out.
  • Refunds or replacements will be issued only after reviewing the submitted photos and details.

6. Intellectual Property

All artwork, designs, illustrations, copy, and branding on Nexra Prints are the original creations of our team or collaborators and are protected by South African copyright and intellectual property laws.

This includes every poster design, product name, collection theme, and any creative content published on our site, social media, or marketing materials. You may not reproduce, modify, distribute, sell, or otherwise exploit any content from Nexra Prints without our explicit written permission.

Using our designs for resale, uploading them to marketplaces, or printing copies elsewhere is strictly prohibited. We’re flattered if you love our work, but copying it is not the way to go. Let’s keep creativity original and fair.

We reserve the right to take legal action against any infringement of our intellectual property.

If you’re interested in collaborating, licensing, or showcasing our work, we’d love to chat. Please reach out through our Contact page rather than taking without asking.

7. Privacy

  • We only collect the information needed to process your order and communicate with you. We do not sell or misuse your data.
  • See our Privacy Policy for more details.

8. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be reflected on this page, and your continued use of our site means you accept the updates.

9. Contact

Still got questions? No problem. Visit our Contact Us page and we’ll get back to you as soon as we can.

10. Business Interruptions, Price Adjustments & Order Termination

While we love what we do, life sometimes throws curveballs — load shedding, supplier hiccups, or unexpected delays. In these cases, we reserve the right to temporarily suspend operations or delay fulfilment due to unforeseen or unfavourable circumstances. If that ever happens, we’ll let you know and keep communication open.

We also reserve the right to adjust our prices without prior notice. As costs change (paper, ink, lemon tree compost...), we may need to tweak our pricing to keep things sustainable. Don’t worry — if you’ve already placed an order, the price you saw is the price you’ll pay.

Lastly, we reserve the right to cancel or terminate any order if we believe our systems or services are being misused or abused, like placing a hundred posters with the same typo "just to see what happens." We're here to make cool prints, not play whack-a-mole with bots.

We aim to be transparent, fair, and human — and we appreciate the same from our customers.

Last updated: 16 July 2025.
You must realllyyyy love the fine print if you made it this far.